Effective Date: September 2025
Makaanza ("we," "our," or "us") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and mobile application designed specifically for brokers and real estate professionals in Pakistan.
Personal Information: We collect information you provide directly, including name, phone number, email address and CNIC number required for broker verification in Pakistan.
Property Information: Details about properties you list, including addresses, photos, descriptions, and pricing information for properties in Karachi, Lahore, and Islamabad.
Usage Information: We collect information about how you use our platform, including search queries, listing views, and interaction patterns.
Device Information: We collect device identifiers, IP addresses, browser type, and mobile device information to optimize our platform for Pakistani users.
We use your information to:
• Verify your identity as a licensed real estate professional in Pakistan
• Enable you to list and manage properties across Karachi, Lahore, and Islamabad
• Connect you with potential brokers, owners or tenants
• Provide customer support and platform improvements
• Ensure platform security and prevent fraudulent activities
• Send important updates about our services and Pakistan real estate market insights
We may share your information in the following circumstances:
• With verified brokers/owners when you choose to share your contact details
• With other verified brokers for collaborative opportunities
• With service providers who help us operate our platform
• When required by Pakistani law or legal proceedings
• With your explicit consent
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
As a Pakistani user, you have the right to:
• Access and review your personal information
• Update or correct your information
• Delete your account and associated data
• Restrict certain uses of your information
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by Pakistani law or for legitimate business purposes.
We use cookies and similar technologies to improve your experience, analyze platform usage, and provide personalized content relevant to Pakistani real estate market.
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.
Our platform is designed for professional use and is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
We may update this Privacy Policy periodically. We will notify you of significant changes through the platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.
Your information may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place to protect your information during such transfers.
For questions about this Privacy Policy or our data practices, please contact us:
Email: developer@makaanza.com
Phone: +92-310-2047231
Address: 2nd Floor, R-182, Railway Society, Gulshan 13D-2, Karachi, Sindh, Pakistan 75300
This Privacy Policy is designed to comply with applicable Pakistani data protection laws and international best practices for data privacy and security.